Laundromax
Laundromax Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Laundromax has 1.6 star rating based on 13 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Free dryer, Close by, Left my clothes unattended.
Cons: Ignorant staff, Service and clothes were missing, Lack of machines.Recent recommendations regarding this business are as follows: "Not", "Stay away from that dirty place and *** customer service cause now I have hives from the anxiety bs I went through", "Nothing to be concerned about, right?", "There are other laundromat around here to choose from if you need to", "Nope".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Laundromax has 1.6 star rating based on 13 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Free dryer, Close by, Left my clothes unattended.
Cons: Ignorant staff, Service and clothes were missing, Lack of machines.Recent recommendations regarding this business are as follows: "Not", "Stay away from that dirty place and *** customer service cause now I have hives from the anxiety bs I went through", "Nothing to be concerned about, right?", "There are other laundromat around here to choose from if you need to", "Nope".
Most users ask Laundromax for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cranston, Rhode IslandThey took my clothes and my money and no one gives me an answer. According to them, they stole my clothes. I have more than 20 days and no one solves anything.
Preferred solution: Give me back what is mine. my clothes that I paid to wash and they don't return them to me.
User's recommendation: Not
File a complaint
On july 8 2022 Cristin Pikul the manager at 1291 liberty st Spfld ma.@ around 12-1pm she called the cops on me for no reason at all and had me removed forcebly for no reason at all as I was peacefully doing my laundry I had told her nicely that thy dryers were filled with lint that it could cause a fire hazard very nicely as I walk to my car to get dryer sheets for my clothes I come back in and she pulls me outside and tells me that I disrespected her by telling her that the lint being filled is a fire hazard so I told her listen Im sorry but im not ur associate nor ur kids imma go back in and finish my clothes and she goes and proceeded to tell me she was gonna call the cops I said go ahead I did t do anything wrong once the cop got there I told him my story and he proceeded to not care that I am a paying customer and hes goin against my human rights as I have not done anything wrong nor put nobody in danger he said dont even start it cause she wants u out and I said Alright I took my clothes out the dryer soaking wet and proceeded to walk out the laundromax as I walked out cristin pikul screamed out thats why ur mad cause I didnt give u the job I told her I dont care cause I have a job a new on its not that serious and since she wanted me banned. For goin there the police asked me for my info and I told him no I didnt do anything wrong so he try to arrest me for no reason but he couldnt cause I didnt do anything wrong!!!
User's recommendation: Stay away from that dirty place and *** customer service cause now I have hives from the anxiety bs I went through
Louse on premises
They do not clean very well. The floors are dusty, the machines tops are sticky, the machine gaskets are filthy.
The dryers also. It used to be a lot cleaner but they hired someone who is basically lazy and slovenly. Somehow I got a louse on my neck and it might have been from here and my skin started to itch all over. I am not going back any time soon.
Oh also the cleaner mostly likes to talk only to Latinas/Latinos. This is at 3299 Queens Chapel Rd, Mount Rainier, MD.
Recommend: They are bussing many cross border migrants now directly from Tx to DC so there will be a lot of workers to choose from.
- Self service
- Close by
- Lots of customers
Preferred solution: Deliver product or service ordered
User's recommendation: Nothing to be concerned about, right?
Louse picked up at laundromat
- Close by
- Machines not maintained
User's recommendation: There are other laundromat around here to choose from if you need to
Complaint
The attendant who says she is general manager was yelling at me over asking her for a plastic bag.
I put clothes in wash then went outside whiling washing.
While putting clothes in washer she was yelling at a man but not sure over what.
I came back in to put clothes in dryer,
Went back outside while drying.
Came back in to check clothes.
There was water all over floor,I'm guessing a washer problem.
I went to get my basket and it had been soaked,so I asked her for a bag so I could clothes in bag into basket.
Things happen I did not complain about basket .
She screamed at me saying my basket should not have been under the table in line of the washer pipes.
I put them there to not be in the way of people.
I said nothing I just wanted a bag .
Screaming at me in front of customers over nonsense.
And I said that to her .
You are screaming at me because I asked you for a plastic bag.
Then she told me to get out of her store.
I took my clothes out of drier.
I will never return.
It pushed me to not need to deal with people that are not fit to work with public.
I bought a washer and dryer.
I was told by a woman as I was leaving she was yelling at someone else when I was out of the building.
I will give reviews on yelp and other places to let people know of her.
- Washers large and inexpensive
- Free dryer
- Ignorant staff
- Morning attendant is rude
User's recommendation: Don't go in laundromax
My w2 is lost I need it
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey absolutely suck
- Ignorant staff
- Service and clothes were missing
Preferred solution: Let the company propose a solution
User's recommendation: Don't go here.
Dyers and washers
- Free dryer
- Lack of machines
- Machines not being used of a excessive amount of time
Preferred solution: Policy changes
User's recommendation: Makes your there’s policies in place
Bad laundry card n terrible customer service
I came in and loaded my laundry card o started two machines with the same card when I went to start my third n last machine, the card kept saying error I called the attendant over who tried the card a few times before goin to get another employee that employee who I later found out was the manager attempted to start the machine as well the whole time both employee kept saying the card was about to go (meaning the card is no good) I asked what about my remaining $12 n Change on the card they said their is nothing they could about it n if the cards goes I just loss my money I ASKED IF I PURCHASED A NEW CARD COULD MY MONEY JUST B TRANSFERED who is willing to loss their money n they just kept saying use all the money on ur card up but I was already finished washing my clothes Im looking for a simple $12 credit for my money that is left on my card Im willing to purchase a new card just dont want to loss the money I already have on my card currently on the laundromat card
- Free dryer
- Poor service
- Bad laundry card
Preferred solution: Apology
User's recommendation: Don’t use this place they don’t care about valuable customers… second time having an incident in these location
Damaged clothing
- Ignorant staff
Preferred solution: Replacement of brand new damaged clothing
User's recommendation: Go someplace else
In all my years coming to do his laundry I’ve never seen such a bad condition as today I mean it’s been deteriorate deteriorating week by week now you don’t have change machines don’t work the one per
Preferred solution: Apology
User's recommendation: Don’t use the laundry mat on Broad Street
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boston, MassachusettsReport a worker
Preferred solution: Let the company propose a solution
Complaint
Preferred solution: Let the company propose a solution
User's recommendation: Don’t go to a laundromax if you may have to use the restroom
Card that has money on does not work anymore
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boston, MassachusettsI fell in front on the business sprained my wrist and messed up my uggs and split my excema open
- Free dryer
Preferred solution: Compensation for my uggs and my fall
User's recommendation: Don’t trust these establishments they a dirty and the washing machines aren’t cleaned of old dirty water
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | North Providence, Rhode IslandDisgraceful service
I would gladly pay for any service done right.
- Left my clothes unattended
- Service and clothes were missing
Preferred solution: Full refund
Companies Similar to Laundromax
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
They do not clean very well. The floors are dusty, the machines tops are sticky, the machine gaskets are filthy.
The dryers also. It used to be a lot cleaner but they hired someone who is basically lazy and slovenly. Somehow I got a louse on my neck and it might have been from here and my skin started to itch all over. I am not going back any time soon.
Oh also the cleaner mostly likes to talk only to Latinas/Latinos.
This is at 3299 Queens Chapel Rd, Mount Rainier, MD. Recommend: They are bussing many cross border migrants now directly from Tx to DC so there will be a lot of workers to choose from.